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FAQs

What is facilitative mediation? 

Facilitative mediation is a process through which an impartial Mediator supports parties who are in conflict, or working through a dispute, to work towards a mutually acceptable agreement, with each party having equal opportunity to be heard. 

 

For what type of situations is facilitative mediation suited to? 

Facilitative mediation is effective in circumstances where the parties value some form of ongoing relationship. This may be in a situation which involves an ongoing employment or business relationship. It is also particularly effective as a form of early intervention. It is often foreseeable that a conflict or dispute may escalate and facilitative mediation may circumvent this. It can be a useful process to support the dissolution of a business partnership or arrangement. 

 

What can I expect to experience during facilitative mediation? 

Facilitative mediation is a structured process beginning with a confidential intake session with each party individually. Each party has equal opportunity to be heard, often leading to a deeper understanding of each other's interests. This supports effective negotiation between the parties. The Mediator will facilitate constructive discussions and support the development of proposals throughout the negotiation stage. 

 

Why is facilitative mediation beneficial? 

It allows each party to express themselves and to develop a deeper understanding of the other party’s needs. 

It is an efficient and cost effective method of dispute resolution and supports brainstorming of creative solutions in a supportive environment. 

 

Is mediation expensive?

Mediation can often facilitate an agreement between parties which can save on expensive court and legal fees. In most cases the mediation in completed over the course of a half day or full day. 

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What is an intake session?

An intake session is an initial meeting between an individual party and the mediator. Through this session, information is gathered to determine the nature of the dispute and to ascertain if mediation is suitable.

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How do I know if my situation is suited for mediation? 

A free 30 minute confidential/no obligation consultation is available to discuss this. 

 

Is mediation confidential? 

The mediator is bound by confidentiality, with the only exception being if any matters arise that may indicate potential harm to a person or property or criminal activity. The process is 'without prejudice'. 

 

What can I expect as an outcome to the mediation? 

The mediator will support the parties to reach an agreement, however this outcome is in the hands of the participating partners and there will be no pressure from the mediator for an agreement to be reached. In many cases an agreement is able to reached. This will then be documented and signed by each party at the conclusion of the mediation session. 

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Why is family dispute resolution worthwhile? 

Family dispute resolution mediation can assist parents to work through disputes and conflicts relating to parenting and the care of children, financial arrangements and division of property. The service is confidential and cost effective, with a specific focus on safety and the best interests of the child/children. Services include court-ordered dispute resolution and lawyer-inclusive dispute resolution. The service is confidential and the mediator operates from a  position of impartiality.

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Why choose an NMAS accredited Mediator? 

Mediators who have achieved accreditation through the National Mediation Accreditation System (NMAS) adhere to the National Standards. By choosing an NMAS accredited Mediator, you are choosing a professional who has met the NMAS training and assessment requirements and is committed to maintaining their accreditation by meeting experience and professional development requirements. Accredited Mediators have professional indemnity insurance and are subject to a complaints process for accountability, through the Recognised Mediator Accreditation Body’s Complaints Handling Mechanism. 

Values

Mediation Resolutions is committed to the following set of values

Integrity: committed to strong ethical principles and values.

Respect: all people should be treated in a way that shows respect for them as fully conscious equals.

Impartiality: the mediator will remain impartial and will refrain from developing bias towards any individual party or option for agreement. 

Creativity: using creativity and brainstorming to create new things and find new solutions to problems.

Growth: committed to ongoing professional development and regular reflection to continue to provide the best possible support for parties who are seeking to resolve disputes.

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